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When I googled for more information I found this is an extremely common and permanent problem with this line of Seagate hard drives (not just the 1TB model). Wanted lots of storage for videos and what-not. Bought one of these Seagate 1TB drives for my home PC. To get the data back you must take it to a data recovery specialist as the hard drive is not repairable once this occurs. Its a home PC, not an office PC so it gets less use as a result. Worked for almost a year, though it made enough noise, then one morning I went to boot up the PC and the BIOS could not even detect the hard drive. Wish I had know about this issue back when I bought the unit. Unhappy does not begin to describe how I feel, especially since my other PC has been up and running since 1998 and never once had an issue with its hard drive (other than lack of space, hence the 1TB drive on the new PC)Buy from another maker (by the way, Maxtor is now owned by Seagate so beware of their units also).
I have no clue why others rate this as poor.I purchased it and have it for sometime now it's almost noiseless and worth the $$. Maybe they had a bad purchase and had to return and get a new one I don't know but so far so good.Thumbs up on speed rate too.
I swore by Seagate until I have had 3x 500gb drives and 1tb 7200.11 drives all fail on me in less than a year. They offered data recovery services for some outrageous fee. They consistently delete and edit their forums to try to skirt the thousands of angry users of their drives - myself included. I smell a class action lawsuit on the horizon.Use these for backups - if you never want to sleep another good night.Trust your family pictures to these foolish hard disk manufacturers only if you want a shoddy product and even shoddier customer support.
See article below.[.].While I'm not sure about the failure rate specified on the article above, search results indicate this to be a fairly common problem.Seagate is currently shipping me a replacement under warranty. I bought two of these HDDs a little less than a year ago due to its good reviews here and installed them on my Windows Home Server.However, after 10 months, one of them just bricked. However, under their terms, they'll be shipping a refurbished HDD and not a new one. I couldn't even mount it on a different computer. The BIOS wouldn't even recognize the drive.Luckily WHS did a great job replicating my data to the other HDD.After doing some research, I found out that these models have a firmware issue where the drive simply bricks itself. I'll be adding this refurbished drive in my WHS, but already expecting it to brick sometime in the future.The reason for the 2 stars instead of 1, is that I like to be fair and these drive do have good performance and are fairly quiet. They do run a bit hot, but not an issue for me.
This drive has a known reliability issue with a failure rate of around 30-40% after a few months of use. I found this out because one of my drives turned into a brick with no warning. This entire process took 7 days, during which I was without a computer. The problem is with the firmware shipped with the drive (SD15). Still, the is the worst experience I've ever had with a hard drive, and I am never going to buy a Seagate product again. You must upgrade the firmware to SD1A or it will all of the sudden stop working. Thousands of people have reported the same error (just search the Internet for the model number). Fortunately after I called Seagate technical support, and persisted that the problem was with the drive firmware and not my computer, they agreed to fix the drive and perform data recovery for free.
If your drive hasn't failed yet, you can upgrade the firmware yourself using a tool provided by Seagate. But if the drive has already failed you have no choice but to have a data recovery service upgrade the firmware for you. But when I got the drive back, it worked fine and no data was lost. They should have issued a recall and advised all owners to upgrade the firmware *before* the drives failed instead of ignoring the problem for several months.
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